AIB Clover Elavon Paynt Ingenico MOVE 3500 Contactless Troubleshooting
Have you attempted more than one card? This would confirm if the fault is with a particular customers card.
Reboot the card terminal by holding down the yellow and full stop keys on the keypad at the same time.
Attempted a transaction for 1p to test.
If you should experience any issues please call our support team for these terminals on 01933 201225.