--- title: AIB Clover Elavon Paynt Ingenico MOVE 5000 No Paper Feeding Through description: AIB Clover Elavon Paynt Ingenico MOVE 5000 No Paper Feeding Through --- [Skip to content](https://knowledgebase.card-saver.co.uk/aib-clover-elavon-paynt-ingenico-move-5000-no-paper-feeding-through#main-content) ![Card\_Saver\_Logo\_Blue](https://knowledgebase.card-saver.co.uk/hs-fs/hubfs/Card_Saver_Logo_Blue.png?width=150&height=51&name=Card_Saver_Logo_Blue.png) - [Tickets](https://146238646.hs-sites-eu1.com/tickets-view) - [Sign out](https://146238646.hs-sites-eu1.com/_hcms/mem/logout) Open main navigation Close main navigation - [Tickets](https://146238646.hs-sites-eu1.com/tickets-view) - [Sign out](https://146238646.hs-sites-eu1.com/_hcms/mem/logout) How can we help you? - There are no suggestions because the search field is empty. 1. [Card Saver Knowledgebase](https://knowledgebase.card-saver.co.uk/?hsLang=en) 2. [Terminal Support](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en) 3. [AIB Clover Elavon Paynt Ingenico MOVE 5000](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#aib-clover-elavon-paynt-ingenico-move-5000) # AIB Clover Elavon Paynt Ingenico MOVE 5000 No Paper Feeding Through Ensure that the terminal roll is inserted as below. Open the terminals receipt compartment by carefully lifting the release latch. ![rtaImage-Dec-02-2025-07-12-00-0041-PM](https://knowledgebase.card-saver.co.uk/hs-fs/hubfs/rtaImage-Dec-02-2025-07-12-00-0041-PM.jpeg?width=284&height=323&name=rtaImage-Dec-02-2025-07-12-00-0041-PM.jpeg) Once open place the receipt roll as below ensuring that at least 1cm of roll is exposed before closing the cover. ![rtaImage (1)-Dec-02-2025-07-12-00-1175-PM](https://knowledgebase.card-saver.co.uk/hs-fs/hubfs/rtaImage%20(1)-Dec-02-2025-07-12-00-1175-PM.jpeg?width=341&height=335&name=rtaImage%20(1)-Dec-02-2025-07-12-00-1175-PM.jpeg) ![rtaImage (2)-Dec-02-2025-07-11-59-9573-PM](https://knowledgebase.card-saver.co.uk/hs-fs/hubfs/rtaImage%20(2)-Dec-02-2025-07-11-59-9573-PM.jpeg?width=344&height=295&name=rtaImage%20(2)-Dec-02-2025-07-11-59-9573-PM.jpeg) If the roller bar as pictured below is missing you will need to order another by going to our [website here.](https://www.card-saver.co.uk/product/v240m-roller-bar/) ![rtaImage (3)-2](https://knowledgebase.card-saver.co.uk/hs-fs/hubfs/rtaImage%20(3)-2.jpeg?width=348&height=200&name=rtaImage%20(3)-2.jpeg) Otherwise please e-mail [tech.support@card-saver.co.uk](mailto:tech.support@card-saver.co.uk) for assistance. A support agent will contact you as soon as possible.   - [Terminal Support](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#main-content) - [Trust Ingenico Move5000](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#trust-ingenico-move5000) - [Clover Elavon Paynt PAX A920](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#clover-elavon-paynt-pax-a920) - [AIB PAX A920](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#aib-pax-a920) - [AIB Clover veriFone v240](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#aib-clover-verifone-v240) - [Elavon VeriFone v240](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#elavon-verifone-v240) - [AIB Clover Elavon Paynt Ingenico MOVE 5000](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#aib-clover-elavon-paynt-ingenico-move-5000) - [AIB Clover Paynt Ingenico MOVE 3500](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#aib-clover-paynt-ingenico-move-3500) - [Online Support](https://knowledgebase.card-saver.co.uk/online-support?hsLang=en#main-content) - [Virtual Terminal](https://knowledgebase.card-saver.co.uk/online-support?hsLang=en#virtual-terminal) - [Customer Support](https://knowledgebase.card-saver.co.uk/customer-support?hsLang=en#main-content) - [Invoicing](https://knowledgebase.card-saver.co.uk/customer-support?hsLang=en#invoicing) - [Misc](https://knowledgebase.card-saver.co.uk/customer-support?hsLang=en#misc) - Home - Products - Pricing - Blog - Company [![Card\_Saver\_Logo\_Blue](https://knowledgebase.card-saver.co.uk/hs-fs/hubfs/Card_Saver_Logo_Blue.png?width=150&height=51&name=Card_Saver_Logo_Blue.png "Card_Saver_Logo_Blue")](http://card-saver.co.uk) E-mail - customer.services@card-saver.co.uk Postal address: Unit 2 Darwin Court, Hawking Place, Blackpool, Lancashire FY2 0JN. Registered company number: 09188754. Authorised and Regulated by the FCA. 2025 © Card Saver Limited,