Ensure that the terminal is displaying either a Wi-Fi or SIM connection in the top-right hand corner of the screen.
Otherwise please follow the relevant connection troubleshooting.
Wi-Fi Troubleshooting
GPRS Troubleshooting
Login to the till.
Select the icon with the 3 lines in the top-left hand corner of the screen.
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Select Settings.
Ensure that "Enable PAX Payments" is toggled on as below.
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Put through a test sale on your till to test if it pulls through to the card terminal.
If you should still experience issues please click on "Chat" on the bottom-right hand corner of the screen or e-mail techsupport@card-saver.co.uk for assistance