Clover Elavon Paynt PAX A920 Invalid Batch/Must Settle Batch/Sequence Error

This normally occurs if an end of day report and submit transactions has not been completed previously, or there has been a connection issue.

Ensure that the terminal is displaying either a Wi-Fi or SIM connection in the top-right hand corner of the screen.

If no connection please follow the relevant connection troubleshooting before proceeding:

Wi-Fi Troubleshooting

GPRS Troubleshooting

Once connected select admin menu followed by Z report (end of day).

Once completed perform a submit transactions from the same screen.

Attempt a 1p test transaction to test if the error has cleared.

If not, repeat the same steps one more time (end of day, submit transactions, 1p transaction)

If the same issue persists please click on "Chat" on the bottom-right hand corner of the screen or e-mail techsupport@card-saver.co.uk for assistance