---
title: Missing Invoice
description: Missing Invoice
---

[Skip to content](https://knowledgebase.card-saver.co.uk/missing-invoice#main-content)

![Card\_Saver\_Logo\_Blue](https://knowledgebase.card-saver.co.uk/hs-fs/hubfs/Card_Saver_Logo_Blue.png?width=150&height=51&name=Card_Saver_Logo_Blue.png)

- [Tickets](https://146238646.hs-sites-eu1.com/tickets-view)
- [Sign out](https://146238646.hs-sites-eu1.com/_hcms/mem/logout)

Open main navigation

Close main navigation

- [Tickets](https://146238646.hs-sites-eu1.com/tickets-view)
- [Sign out](https://146238646.hs-sites-eu1.com/_hcms/mem/logout)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Card Saver Knowledgebase](https://knowledgebase.card-saver.co.uk/?hsLang=en)
2. [Customer Support](https://knowledgebase.card-saver.co.uk/customer-support?hsLang=en)
3. [Invoicing](https://knowledgebase.card-saver.co.uk/customer-support?hsLang=en#invoicing)

# Missing Invoice

Please check your junk and spam folders in your mailbox to ensure that the invoice has not gone there.

Otherwise it could be a case that the invoice contact details we hold on file for you are incorrect.

Should you still require a specific invoice please e-mail customer.services@card-saver.co.uk. One of our support agents will then contact you with the requested invoice as soon as possible.

- [Terminal Support](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#main-content)

    - [Trust Ingenico Move5000](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#trust-ingenico-move5000)
    - [Clover Elavon Paynt PAX A920](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#clover-elavon-paynt-pax-a920)
    - [AIB PAX A920](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#aib-pax-a920)
    - [AIB Clover veriFone v240](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#aib-clover-verifone-v240)
    - [Elavon VeriFone v240](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#elavon-verifone-v240)
    - [AIB Clover Elavon Paynt Ingenico MOVE 5000](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#aib-clover-elavon-paynt-ingenico-move-5000)
    - [AIB Clover Paynt Ingenico MOVE 3500](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#aib-clover-paynt-ingenico-move-3500)
- [Online Support](https://knowledgebase.card-saver.co.uk/online-support?hsLang=en#main-content)

    - [Virtual Terminal](https://knowledgebase.card-saver.co.uk/online-support?hsLang=en#virtual-terminal)
- [Customer Support](https://knowledgebase.card-saver.co.uk/customer-support?hsLang=en#main-content)

    - [Invoicing](https://knowledgebase.card-saver.co.uk/customer-support?hsLang=en#invoicing)
    - [Misc](https://knowledgebase.card-saver.co.uk/customer-support?hsLang=en#misc)

- Home
- Products
- Pricing
- Blog
- Company

[![Card\_Saver\_Logo\_Blue](https://knowledgebase.card-saver.co.uk/hs-fs/hubfs/Card_Saver_Logo_Blue.png?width=150&height=51&name=Card_Saver_Logo_Blue.png "Card_Saver_Logo_Blue")](http://card-saver.co.uk)

E-mail - customer.services@card-saver.co.uk

Postal address: Unit 2 Darwin Court, Hawking Place, Blackpool, Lancashire FY2 0JN. Registered company number: 09188754. Authorised and Regulated by the FCA.

<https://github.com/Card-Saver> <https://uk.trustpilot.com/review/card-saver.co.uk> <https://www.instagram.com/>

2025 © Card Saver Limited,