---
title: Settlement Amount Received Is Incorrect
description: Settlement Amount Received Is Incorrect
---

[Skip to content](https://knowledgebase.card-saver.co.uk/settlement-amount-received-is-incorrect#main-content)

![Card\_Saver\_Logo\_Blue](https://knowledgebase.card-saver.co.uk/hs-fs/hubfs/Card_Saver_Logo_Blue.png?width=150&height=51&name=Card_Saver_Logo_Blue.png)

- [Tickets](https://146238646.hs-sites-eu1.com/tickets-view)
- [Sign out](https://146238646.hs-sites-eu1.com/_hcms/mem/logout)

Open main navigation

Close main navigation

- [Tickets](https://146238646.hs-sites-eu1.com/tickets-view)
- [Sign out](https://146238646.hs-sites-eu1.com/_hcms/mem/logout)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Card Saver Knowledgebase](https://knowledgebase.card-saver.co.uk/?hsLang=en)
2. [Customer Support](https://knowledgebase.card-saver.co.uk/customer-support?hsLang=en)
3. [Misc](https://knowledgebase.card-saver.co.uk/customer-support?hsLang=en#misc)

# Settlement Amount Received Is Incorrect

The amount you receive from your acquiring bank should correlate with the amount on the end of day report that prints from your card terminal. Any deductions to this will usually be due to acquiring fees or your settlement window.

It is recommended to view the settlements via your acquiring banks portal in the first instance.

Please [click here](https://help.card-saver.co.uk/s/article/Customer-Support-How-Can-I-View-Acquiring-Invoices-Statements) for information regarding your acquiring banks portal and contact details for the acquirer should you require any further assistance.

- [Terminal Support](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#main-content)

    - [Trust Ingenico Move5000](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#trust-ingenico-move5000)
    - [Clover Elavon Paynt PAX A920](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#clover-elavon-paynt-pax-a920)
    - [AIB PAX A920](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#aib-pax-a920)
    - [AIB Clover veriFone v240](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#aib-clover-verifone-v240)
    - [Elavon VeriFone v240](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#elavon-verifone-v240)
    - [AIB Clover Elavon Paynt Ingenico MOVE 5000](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#aib-clover-elavon-paynt-ingenico-move-5000)
    - [AIB Clover Paynt Ingenico MOVE 3500](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#aib-clover-paynt-ingenico-move-3500)
- [Online Support](https://knowledgebase.card-saver.co.uk/online-support?hsLang=en#main-content)

    - [Virtual Terminal](https://knowledgebase.card-saver.co.uk/online-support?hsLang=en#virtual-terminal)
- [Customer Support](https://knowledgebase.card-saver.co.uk/customer-support?hsLang=en#main-content)

    - [Invoicing](https://knowledgebase.card-saver.co.uk/customer-support?hsLang=en#invoicing)
    - [Misc](https://knowledgebase.card-saver.co.uk/customer-support?hsLang=en#misc)

- Home
- Products
- Pricing
- Blog
- Company

[![Card\_Saver\_Logo\_Blue](https://knowledgebase.card-saver.co.uk/hs-fs/hubfs/Card_Saver_Logo_Blue.png?width=150&height=51&name=Card_Saver_Logo_Blue.png "Card_Saver_Logo_Blue")](http://card-saver.co.uk)

E-mail - customer.services@card-saver.co.uk

Postal address: Unit 2 Darwin Court, Hawking Place, Blackpool, Lancashire FY2 0JN. Registered company number: 09188754. Authorised and Regulated by the FCA.

<https://github.com/Card-Saver> <https://uk.trustpilot.com/review/card-saver.co.uk> <https://www.instagram.com/>

2025 © Card Saver Limited,