--- title: Trust Ingenico MOVE 5000 Quick Start Guide description: Trust Ingenico MOVE 5000 Quick Start Guide --- [Skip to content](https://knowledgebase.card-saver.co.uk/trust-ingenico-move-5000-quick-start-guide#main-content) ![Card\_Saver\_Logo\_Blue](https://knowledgebase.card-saver.co.uk/hs-fs/hubfs/Card_Saver_Logo_Blue.png?width=150&height=51&name=Card_Saver_Logo_Blue.png) - [Tickets](https://146238646.hs-sites-eu1.com/tickets-view) - [Sign out](https://146238646.hs-sites-eu1.com/_hcms/mem/logout) Open main navigation Close main navigation - [Tickets](https://146238646.hs-sites-eu1.com/tickets-view) - [Sign out](https://146238646.hs-sites-eu1.com/_hcms/mem/logout) How can we help you? - There are no suggestions because the search field is empty. 1. [Card Saver Knowledgebase](https://knowledgebase.card-saver.co.uk/?hsLang=en) 2. [Terminal Support](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en) 3. [Trust Ingenico Move5000](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#trust-ingenico-move5000) # Trust Ingenico MOVE 5000 Quick Start Guide 1\) Connect the power cable to the charging base supplied. 2\) Place the terminal on the base and it should power on automatically. If it doesn't, please hold the green button on the keypad. 3\) The terminal will take 1-2 minutes to load. 4\) If your order was for a GPRS terminal, the terminal will load to the main menu automatically. Please skip to step 5 at this point. For Wi-Fi connectivity the terminal will do an automatic scan for networks This will perform a scan for networks. Select your network and enter the Wi-Fi password. You will need to keep pressing the corresponding number on the keypad. As shown below it will cycle through lower case letters first, then upper case followed by the corresponding number as you keep pressing it. If the letters are not present on the keypad use the key below: 1 - Q, Z 2 - A, B, C 3 - D, E, F 4 - G, H, I 5 - J, K, L 6 - M, N, O 7 - P, R, S 8 - T, U, V 9 - W, X, Y 0 - Symbols \# - Symbols Press the green button once entered. ![rtaImage (3)](https://knowledgebase.card-saver.co.uk/hs-fs/hubfs/Knowledge%20base%20assets/rtaImage%20(3).jpg?width=201&height=352&name=rtaImage%20(3).jpg) The terminal will then display connected if successful. Otherwise please follow [Wi-Fi troubleshooting](https://knowledgebase.card-saver.co.uk/Trust-Ingenico-MOVE-5000-Wi-Fi-Troubleshooting?hsLang=en) 5\) Please perform 1p transaction to test. From the main menu press the card icon in the bottom-left hand corner of the screen. ![rtaImage](https://knowledgebase.card-saver.co.uk/hs-fs/hubfs/Knowledge%20base%20assets/rtaImage.jpg?width=231&height=368&name=rtaImage.jpg) Enter the amount using the terminal keypad and press the green button. ![rtaImage (1)](https://knowledgebase.card-saver.co.uk/hs-fs/hubfs/Knowledge%20base%20assets/rtaImage%20(1).jpg?width=201&height=352&name=rtaImage%20(1).jpg) The terminal will prompt for the card to be presented.   - [Terminal Support](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#main-content) - [Trust Ingenico Move5000](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#trust-ingenico-move5000) - [Clover Elavon Paynt PAX A920](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#clover-elavon-paynt-pax-a920) - [AIB PAX A920](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#aib-pax-a920) - [AIB Clover veriFone v240](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#aib-clover-verifone-v240) - [Elavon VeriFone v240](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#elavon-verifone-v240) - [AIB Clover Elavon Paynt Ingenico MOVE 5000](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#aib-clover-elavon-paynt-ingenico-move-5000) - [AIB Clover Paynt Ingenico MOVE 3500](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#aib-clover-paynt-ingenico-move-3500) - [Online Support](https://knowledgebase.card-saver.co.uk/online-support?hsLang=en#main-content) - [Virtual Terminal](https://knowledgebase.card-saver.co.uk/online-support?hsLang=en#virtual-terminal) - [Customer Support](https://knowledgebase.card-saver.co.uk/customer-support?hsLang=en#main-content) - [Invoicing](https://knowledgebase.card-saver.co.uk/customer-support?hsLang=en#invoicing) - [Misc](https://knowledgebase.card-saver.co.uk/customer-support?hsLang=en#misc) - Home - Products - Pricing - Blog - Company [![Card\_Saver\_Logo\_Blue](https://knowledgebase.card-saver.co.uk/hs-fs/hubfs/Card_Saver_Logo_Blue.png?width=150&height=51&name=Card_Saver_Logo_Blue.png "Card_Saver_Logo_Blue")](http://card-saver.co.uk) E-mail - customer.services@card-saver.co.uk Postal address: Unit 2 Darwin Court, Hawking Place, Blackpool, Lancashire FY2 0JN. Registered company number: 09188754. Authorised and Regulated by the FCA. 2025 © Card Saver Limited,