--- title: Virtual Terminal Initial Login description: Virtual Terminal Initial Login --- [Skip to content](https://knowledgebase.card-saver.co.uk/virtual-terminal-initial-login#main-content) ![Card\_Saver\_Logo\_Blue](https://knowledgebase.card-saver.co.uk/hs-fs/hubfs/Card_Saver_Logo_Blue.png?width=150&height=51&name=Card_Saver_Logo_Blue.png) - [Tickets](https://146238646.hs-sites-eu1.com/tickets-view) - [Sign out](https://146238646.hs-sites-eu1.com/_hcms/mem/logout) Open main navigation Close main navigation - [Tickets](https://146238646.hs-sites-eu1.com/tickets-view) - [Sign out](https://146238646.hs-sites-eu1.com/_hcms/mem/logout) How can we help you? - There are no suggestions because the search field is empty. 1. [Card Saver Knowledgebase](https://knowledgebase.card-saver.co.uk/?hsLang=en) 2. [Online Support](https://knowledgebase.card-saver.co.uk/online-support?hsLang=en) 3. [Virtual Terminal](https://knowledgebase.card-saver.co.uk/online-support?hsLang=en#virtual-terminal) # Virtual Terminal Initial Login If you are a new customer you will have received an e-mail with login details and a user guide for the Virtual Terminal. Link to access the Virtual Terminal = [https://payment.card-saver.co.uk/admin/login.php](https://payment.card-saver.co.uk/admin/login.php) If logging in for the first time you will be prompted to scan a QR code for 2 Factor Authentication. This is a mandatory security measure that cannot be removed.  ![rtaImage-Dec-03-2025-07-36-02-1834-AM](https://knowledgebase.card-saver.co.uk/hs-fs/hubfs/rtaImage-Dec-03-2025-07-36-02-1834-AM.jpeg?width=577&height=402&name=rtaImage-Dec-03-2025-07-36-02-1834-AM.jpeg) On your mobile phone you need to install the Google Authenticator app. ![rtaImage (1)-Dec-03-2025-07-36-11-5592-AM](https://knowledgebase.card-saver.co.uk/hs-fs/hubfs/rtaImage%20(1)-Dec-03-2025-07-36-11-5592-AM.jpeg?width=200&height=200&name=rtaImage%20(1)-Dec-03-2025-07-36-11-5592-AM.jpeg) Once installed you will see a prompt to sign in using your Google Account, followed by an option to select scan QR code. This will open the camera function on your phone so you can scan the QR code on-screen. Your Google Authenticator app will then display a 6 digit authentication code which will be needed when logging in.    You can tick the "don't ask for 30 days" box. ![rtaImage (2)-Dec-03-2025-07-36-11-4980-AM](https://knowledgebase.card-saver.co.uk/hs-fs/hubfs/rtaImage%20(2)-Dec-03-2025-07-36-11-4980-AM.jpeg?width=288&height=25&name=rtaImage%20(2)-Dec-03-2025-07-36-11-4980-AM.jpeg) For further assistance with setting up Google Authenticator please follow our dedicated guides by [clicking here](https://github.com/Card-Saver/Guide-s/tree/main/Google%20Authenticator) If you should require any further assistance, please e-mail online.support@card-saver.co.uk. A support agent will contact you as soon as possible.   - [Terminal Support](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#main-content) - [Trust Ingenico Move5000](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#trust-ingenico-move5000) - [Clover Elavon Paynt PAX A920](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#clover-elavon-paynt-pax-a920) - [AIB PAX A920](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#aib-pax-a920) - [AIB Clover veriFone v240](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#aib-clover-verifone-v240) - [Elavon VeriFone v240](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#elavon-verifone-v240) - [AIB Clover Elavon Paynt Ingenico MOVE 5000](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#aib-clover-elavon-paynt-ingenico-move-5000) - [AIB Clover Paynt Ingenico MOVE 3500](https://knowledgebase.card-saver.co.uk/terminal-support?hsLang=en#aib-clover-paynt-ingenico-move-3500) - [Online Support](https://knowledgebase.card-saver.co.uk/online-support?hsLang=en#main-content) - [Virtual Terminal](https://knowledgebase.card-saver.co.uk/online-support?hsLang=en#virtual-terminal) - [Customer Support](https://knowledgebase.card-saver.co.uk/customer-support?hsLang=en#main-content) - [Invoicing](https://knowledgebase.card-saver.co.uk/customer-support?hsLang=en#invoicing) - [Misc](https://knowledgebase.card-saver.co.uk/customer-support?hsLang=en#misc) - Home - Products - Pricing - Blog - Company [![Card\_Saver\_Logo\_Blue](https://knowledgebase.card-saver.co.uk/hs-fs/hubfs/Card_Saver_Logo_Blue.png?width=150&height=51&name=Card_Saver_Logo_Blue.png "Card_Saver_Logo_Blue")](http://card-saver.co.uk) E-mail - customer.services@card-saver.co.uk Postal address: Unit 2 Darwin Court, Hawking Place, Blackpool, Lancashire FY2 0JN. Registered company number: 09188754. Authorised and Regulated by the FCA. 2025 © Card Saver Limited,